Last updated: May 2026

At Plumb Suite Ltd, we are committed to ensuring our website is accessible and usable for everyone, including people with disabilities and those using assistive technologies.

We aim to provide an inclusive online experience that allows all visitors to access information about our plumbing services, bathroom installations, products, and customer support with ease.

Our Commitment

We are continually working to improve the accessibility and usability of our website by following recognised best practices and standards where possible.

Our goal is to make our website:

  • Easy to navigate
  • Clear and readable
  • Compatible with assistive technologies
  • Accessible across desktop, tablet, and mobile devices

We strive to align with the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where practical. (w3.org)

Accessibility Features

Our website may include accessibility features such as:

  • Responsive mobile-friendly design
  • Clear page headings and structure
  • Readable fonts and spacing
  • Keyboard navigation support
  • Alternative text for images where appropriate
  • Colour contrast considerations
  • Simple navigation menus
  • Descriptive buttons and links

We are continuously reviewing and improving these features.

Ongoing Improvements

Accessibility is an ongoing process, and we are committed to regularly reviewing our website to improve usability and accessibility for all users.

We may:

  • Test website accessibility periodically
  • Update content for clarity
  • Improve compatibility with screen readers
  • Enhance keyboard navigation
  • Adjust layouts for better readability

Third-Party Content

Some third-party tools or integrations used on our website may not fully meet accessibility standards at all times.

These may include:

  • Embedded maps
  • Payment gateways
  • Social media feeds
  • External booking tools
  • Supplier product feeds

While we aim to work with accessible providers, we cannot guarantee the accessibility of third-party platforms.

Browser Compatibility

Our website is designed to work with modern browsers including:

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Mozilla Firefox

For the best experience, we recommend keeping your browser updated.

Reporting Accessibility Issues

If you experience difficulty using our website or accessing any information, we encourage you to contact us.

We welcome feedback and will do our best to provide information in an alternative format where possible.

Contact Information

Plumb Suite Ltd Contact Page

When contacting us, please include:

  • The page or feature you experienced difficulty with
  • The issue encountered
  • The device or browser used where possible

Alternative Support

If you are unable to use parts of our website, we can assist you by:

  • Email support
  • Telephone assistance
  • Alternative communication methods where practical

We aim to respond to accessibility enquiries promptly.

Enforcement Procedure

If you are not satisfied with our response regarding accessibility concerns, you may seek further guidance through official UK accessibility and equality resources. (equalityhumanrights.com)

Statement Updates

We reserve the right to update this Accessibility Statement as our website and services evolve.

Please review this page periodically for updates.