At Plumb Suite Ltd, we are committed to transparency, legal compliance, and providing a safe, trustworthy experience for all our customers. Below is a list of our key policies and statements, along with links to each page for detailed information.
1. Privacy Policy
Our Privacy Policy explains:
- What personal information we collect (e.g., contact details, payment info)
- How we use and protect your data
- Your rights under UK GDPR
2. Cookie Policy
We use cookies to enhance your experience on our website. This policy covers:
- Types of cookies we use (functional, analytical, marketing)
- How cookies improve website performance
- How to manage or disable cookies
3. Terms & Conditions / Terms of Service
Our Terms & Conditions set the rules for using Plumb Suite Ltd’s services and website, including:
- User responsibilities and acceptable use
- Intellectual property rights
- Service terms, billing, and cancellations
- Limitation of liability
Read our Terms & Conditions →
4. Refund & Cancellation Policy
This policy explains your rights regarding refunds and cancellations:
- Eligibility for refunds or service cancellations
- How to request a refund or cancel a service
- Timeframes for processing requests
Read our Refund & Cancellation Policy →
5. Shipping / Delivery Policy
Our Delivery Policy covers:
- Service areas and availability (for plumbing materials or parts)
- Delivery times and fees (if applicable)
- Lost or damaged items and how we handle them
6. Accessibility Statement
We are committed to making our website accessible to everyone. This statement outlines:
- Accessibility features implemented on our website
- Known limitations
- How users can request assistance
Read our Accessibility Statement →
7. Disclaimer
Our Disclaimer clarifies:
- The purpose of the information on our website
- Limitations of liability
- Use of external links or third-party content
Contact Us
For questions about any of our policies:
Email: support@plumbsuite.co.uk
Phone: +44 (0)1234 900292
Website: www.plumbsuite.co.uk