COVID-19 Policy

At Plumb Suite Ltd, the health and safety of our customers and employees is our top priority. As the world continues to navigate the COVID-19 pandemic, we have implemented a comprehensive policy to ensure the well-being of everyone involved in our business.

First and foremost, we are closely monitoring all updates and guidelines from the World Health Organization (WHO) and local health authorities. We are committed to following their recommendations and adjusting our policies accordingly.

To protect our employees and customers, we have implemented strict hygiene measures within our facilities. This includes regular sanitization of all workspaces, frequent hand washing, and the use of personal protective equipment (PPE) where necessary. We have also implemented social distancing protocols, both within our workplace and during interactions with customers.

In addition, we have instructed any employees who are feeling unwell or showing symptoms of COVID-19 to stay home and seek medical attention. We are also encouraging our customers to reschedule appointments if they are feeling unwell or have been in contact with someone who has tested positive for the virus.

For our customers’ peace of mind, we are offering contactless services where possible. This includes virtual consultations and estimates, as well as online payment options. Our technicians are also equipped with the necessary tools and knowledge to minimize physical contact during service calls.

We understand that these are uncertain times, and we want to assure our customers that we are taking all necessary precautions to provide a safe and healthy environment. As the situation continues to evolve, we will adapt our policies accordingly and continue to prioritize the well-being of our customers and employees.

Thank you for your understanding and cooperation during these challenging times. We are committed to providing exceptional service while keeping everyone safe. Together, we can overcome this pandemic.