At Plumb Suite Ltd, we are committed to ensuring that our website is accessible to all users, regardless of their abilities or disabilities. We believe that everyone should be able to access and use our website with ease, and we are continually working to improve the accessibility of our site to meet the highest standards.
1. Website Accessibility Standards
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are the international standard for website accessibility and aim to make web content more accessible to people with disabilities. We are also working to meet the accessibility standards outlined in the Equality Act 2010 and other relevant legislation.
2. Features to Enhance Accessibility
We strive to include the following features on our website to improve accessibility:
- Keyboard Navigation: The site can be navigated using the keyboard for users who cannot use a mouse.
- Screen Reader Compatibility: Our website is designed to be compatible with screen readers for visually impaired users.
- Text Resizing: Users can adjust text size using browser settings for improved readability.
- High Contrast Mode: We provide sufficient contrast between text and background for better visibility.
3. Ongoing Improvements
We are constantly reviewing and improving the accessibility of our website to ensure it meets or exceeds the latest accessibility guidelines. Our team conducts regular accessibility audits and is committed to making necessary adjustments to ensure that all users have an equal experience.
4. Reporting Accessibility Issues
While we are dedicated to providing an accessible website, we understand that some issues may arise. If you encounter any problems or barriers while using our site, please contact us. We welcome feedback and will make every effort to resolve accessibility challenges.
To report an accessibility issue, please contact us at:
- Email: info@plumbsuite.co.uk
- Phone: 0333 335 6919
Please include specific details about the issue you encountered, including the page URL and a description of the problem. We will do our best to address your concerns as quickly as possible.
5. Alternative Formats
If you require any of the content on our website in an alternative format, such as large print, audio, or accessible PDFs, please let us know. We are happy to provide the information in a format that suits your needs.
6. Third-Party Content
Please note that some of the content on our website, such as embedded videos or third-party services (e.g., social media feeds, payment processors), may not be fully compliant with accessibility standards. We encourage you to contact us if you experience any issues with these external elements.
7. Contact Us
If you have any questions or suggestions regarding our accessibility practices, or if you need assistance with the website, please don’t hesitate to reach out. We are here to help.
Thank you for visiting Plumb Suite Ltd.
Contact Details:
- Email: info@plumbsuite.co.uk
- Phone: 0333 335 6919
- Postal Address: 82 James Carter Rd, Mildenhall, Bury Saint Edmunds IP28 7DE