1. Purpose
The purpose of this Acceptable Usage Policy is to set out the rules for using Plumb Suite Ltd’s IT systems, website, and online services. This ensures safety, security, and responsible use for employees, contractors, and users.

2. Scope
This policy applies to:

  • All employees, contractors, and authorized users of Plumb Suite Ltd IT systems
  • All use of the company website, online shop, and internal systems
  • Any devices (computers, tablets, mobile devices) used to access company systems

3. Acceptable Use
Users must use company systems responsibly and lawfully. This includes:

  • Accessing the website, emails, and online services for legitimate business purposes
  • Using strong passwords and keeping login details secure
  • Reporting any IT security incidents, viruses, or suspicious activity promptly
  • Using company devices and internet services in a way that does not compromise security or performance

4. Unacceptable Use
The following are strictly prohibited:

  • Accessing or distributing illegal, offensive, or inappropriate material
  • Unauthorized access to other users’ accounts, systems, or data
  • Using company systems for personal financial gain or unauthorized commercial activity
  • Introducing malware, viruses, or other harmful software
  • Sharing confidential customer, supplier, or company data without permission

5. Email and Communication

  • Emails and communications sent via company systems must be professional and comply with company standards
  • Do not send spam or unsolicited bulk emails using company systems
  • Sensitive information should be encrypted when transmitted electronically

6. Internet and Website Use

  • Users may use the internet for business-related research and communication
  • Downloading or installing software from untrusted sources is prohibited
  • Avoid accessing inappropriate websites during work hours or on company devices

7. Data Protection and Privacy

  • Personal or customer data must be handled in accordance with the Data Protection Act 2018 and UK GDPR
  • Confidential information must not be shared outside the company without authorization

8. Enforcement and Disciplinary Action

  • Violations of this policy may result in disciplinary action, up to and including termination of employment or legal action
  • The company reserves the right to monitor use of its IT systems to ensure compliance with this policy

9. Policy Review
This policy will be reviewed annually or as required to ensure it remains up-to-date with legal, regulatory, and technological developments.

Approved by:
Plumb Suite Ltd Management
Date: 11/03/2026