At Plumb Suite Ltd, we are committed to ensuring that our services and products are used appropriately and safely. To comply with legal and regulatory requirements, we have established the following Age Restriction Policy for our website and services.

1. Minimum Age Requirement

To use our website, place an order, or engage with certain services, you must meet the following age requirements:

  • General Use of the Website: You must be at least 18 years of age to place an order or make a purchase through our website. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.
  • Age-Restricted Products: Some of the products or services we offer may be subject to age restrictions due to legal, health, or safety regulations (e.g., age-restricted plumbing materials, tools, or related services). In such cases, the minimum age for purchasing or using these products may be higher than 18. If applicable, we will clearly indicate the age requirement for specific products or services.

2. Parental Consent

If you are under 18 years of age, you may not purchase certain products or services from Plumb Suite Ltd unless you have explicit consent from a parent or guardian. We may require confirmation of such consent when processing orders from users under the age of 18.

3. Age Verification

In some cases, we may request additional information or perform an age verification process to ensure that the person placing an order is of the required age. We reserve the right to reject any order if we determine that the buyer does not meet the minimum age requirement or if the necessary parental consent is not provided.

4. Responsibility of Users

By using our website or services, you confirm that you are of legal age to enter into a contract and make purchases or that you have the necessary parental or guardian consent. If we learn that a user has provided false or misleading information regarding their age, we may cancel the order or restrict access to certain parts of the website.

5. No Sales to Minors

Plumb Suite Ltd does not knowingly sell products or services to minors (anyone under the age of 18) unless the transaction involves a parent or guardian’s consent. If we are made aware that an underage person has made a purchase without such consent, we may cancel the transaction and issue a refund, where appropriate.

6. Compliance with Local Laws

This Age Restriction Policy is intended to comply with local laws and regulations in the United Kingdom. If you are located in another country, please check the applicable laws regarding age requirements for online purchases and services, as they may vary.

7. Contact Information

If you have any questions about this Age Restriction Policy, or if you need to provide or verify your age, please feel free to contact us:

  • Email: info@plumbsuite.co.uk
  • Phone: 0333 335 6919
  • Postal Address: 82 James Carter Rd, Mildenhall, Bury Saint Edmunds IP28 7DE